Frequently Asked Questions
Have a question about Walk for Water that isn't answered here? Our Events team will be happy to help.
Email: [email protected]
Phone: 020 7793 4594
Thank you for taking on the Walk for Water challenge. We think you’re amazing for walking for water so others don’t have to.
We’re here to help support you every step and every kilometre of the way.
Good luck! Happy walking and fundraising!
Have a question about Walk for Water that isn't answered here? Our Events team will be happy to help.
Email: [email protected]
Phone: 020 7793 4594
What is Walk for Water?
Walk for Water is a walking and fundraising challenge. Walk where you can and when you can. Challenge yourself to walk 4km, 8km or 12km per day for a month.
This March, we walk on our own but together for the millions of women and children who walk distances like this every day to get the water they need for themselves and their families to survive.
It’s simple – pledge how far you’ll walk on top of your normal routine, and raise funds so we can make clean water normal for everyone, everywhere.
How do I take part in Walk for Water?
Simply click on the “Sign up” button to set up your very own bespoke Walk for Water fundraising page.
This is where you can keep track of your activity tracking and fundraising, all in one place. You can set up a profile page – adding an image and personal story – and start earning virtual badges and climbing up our distance and fundraising leader boards.
You can also share your profile page with friends and family, so they can see the amazing challenge you're undertaking – as well as the progress you’re making - and show their support by making a donation.
Do I have to walk every single day?
Complete your Walk for Water challenge at a pace that suits you. You can reach your pledged distance in as many or as few days as you like. Do a few kilometres each day during the week, or go for some long walks on the weekends. The choice is all yours!
Can I take part in a team?
Yes! This is a great way to keep you motivated. You can create a team right from your own fundraising page, you’ll then be able to send this new team page to your team mates who can join the team from there.
Your team page will let you see how much each team member has raised and how far each of you has walked for your challenge. Challenge your team mates to go that little bit further and see who will walk the furthest!
Can I take part if I use a wheelchair or mobility aid?
Absolutely, we'd love for you to take part too. Just pledge to get out and about as far as you think is possible and realistic for your level of fitness.
If you'd like to get involved with some longer walks, there are lots of websites that list accessible walking routes set in stunning scenery:
Can I take part if I am under 18 years of age?
Walk for Water is open to anybody of any age. The only thing we ask you to consider is your level of fitness - whilst it's nice to challenge yourself, make sure you pledge a distance that's realistic too.
If you're below the age of 18 please ensure a parent or legal guardian above 18 years old signs up on your behalf.
Can I take part if I am not in the UK?
As a global movement, we very much welcome participants from other countries.
You can set up your page and raise sponsorship in British Pound Sterling, Euros, US dollars, Canadian dollars and Australian dollars. JustGiving automatically convert this to British Pound Sterling on our behalf and your fundraising page will show this too.
It's free to register, right?
Absolutely! It’s free to take part in Walk for Water, although we do ask everyone who signs up to set a realistic fundraising target for their challenge. Every little helps, and will bring us one step closer to making sure everyone, everywhere has clean water.
How do I log my distance using the manual distance tracker?
To log your distance manually, log into your Walk for Water fundraising page.
Just remember – don’t manually log any kilometres that you’ve used a fitness app to track – we will already have those logged.
How much money do I need to raise?
We recommend £150 as a great starting point. We have tons of resources, tips and support to help you with your fundraising, so you'll hit your target in no time.
Walk for Water is raising money to support projects in the world’s poorest communities to help bring clean water to everyone, everywhere.
How does the money I fundraise get to WaterAid?
Any donations that come through your Walk for Water page will automatically come through to WaterAid – that leaves you more time to focus on getting out there and reaching your distance goal!
Can I pay in donations offline?
The easiest way to pay in donations is through your JustGiving fundraising page, however, you can send donations other ways if this is more convenient for you.
If I am registering from outside the UK, can I still fundraise in my own currency?
You can set up your page and fundraise in British Pound Sterling, Euros, US dollars, Canadian dollars and Australian dollars. JustGiving automatically convert this to British Pound Sterling on our behalf and your fundraising page will show this too.
How will my money be used?
The money you raise through Walk for Water will help bring clean water to thousands of people across the world. Even the smallest amount can make a huge difference to someone's life:
What is JustGiving?
JustGiving is the world's most trusted platform for online giving.
When you register for Walk for Water, you will be creating a JustGiving account which powers your Walk for Water profile page. This profile page enables you to collect donations and track you fitness activity during March.
Giving.com trading as JustGiving is authorised and regulated by the Financial Conduct Authority (FCA) under the Payment Service Regulations 2017.
Registration number: 793668
What is Gift Aid and can my supporters add it to their donations?
Gift Aid is a government scheme that allows donors who are UK taxpayers to increase their donation by an extra 25% without any extra cost to themselves.
Donors can add on Gift Aid by selecting the option as part of their donation process.
How do I get help with my Walk for Water fundraising page?
If you’re having problems with your page, don’t worry, just get in touch with the JustGiving support team by emailing [email protected]
How do I log my distance?
There are multiple ways to add your distance to your Walk for Water fundraising page during the event month, either by connecting your page to Strava or by entering distances manually. By adding your distance to your page, you’ll unlock special badges, increase your distance total and show all your donors how hard you're working to support WaterAid!
What is Strava?
Strava is a fitness tracking app which can track and record your activity. If you choose to use Strava, the activity you record will be automatically uploaded onto your fundraising page if you it with your Walk for Water fundraising page, powered by JustGiving.
How do I log my distance using Strava?
To connect to Strava, log into your Walk for Water fundraising page.
Can I use other fitness apps to track my distance?
One of the best things about Strava is that it can connect to many other apps and devices to pull through your distance onto your Walk for Water fundraising page! Firstly, choose your fitness app or device from the options below and connect it to Strava. Then follow the instructions above to log your distance using Strava.
Alternatively, you can use your apps or device to record your activities and then use the manual distance tracker to add your metres, kilometres or miles to your page.
If I am part of a team, can we split the distance?
Each member of the team will have their own distance goal to reach. Once your team is set up, any distances you log as an individual will appear on your team’s page automatically.
Can I log my distance in miles?
You can log your distance in miles and we will automatically convert that into kilometres for you. This allows everyone to compete in the leader boards for distance, without having to do any maths!
Can I edit/delete a distance activity?
You cannot edit or delete a distance activity that is pulled through to your page from Strava, however you can delete a distance activity added through a manual distance tracker and repost the activity with the correct information.
My distance is not showing on my page
If you have logged distances and they aren’t showing on your fundraising page, here’s a few things to check:
Still not showing? Email the team at JustGiving for more support at [email protected] or use the live chat window on https://help.justgiving.com/.
Glynn Trow, WaterAid supporter